·
All newsletters/music & club letters/trip
letters/forms etc will come via ParentMail from September and not from
the school email or as a hardcopy (except in exceptional circumstances)
· Parents should have received an email or text from ParentMail asking to register –
if you haven’t please let the office know.
·
Please
register both your email address and a mobile number on the system – but
you only have to register once (either via the email or the text link). You can also download an app if you have a smart phone.
·
There
is no limit on the number of parents that can register, so it does not have to
be just one per family. But please be aware if 2 parents register (with
different email addresses) then both will receive emailed letters.
·
It
is important that every family has mobile numbers registered on the system
which we will be using to send texts for urgent items (usually) ie
school emergency closures, clubs cancelled (this will be specific to the clubs
your child is signed up to), changes to music lesson days (to bring instruments
– again specific to those who have music lessons). We will only be
sending these urgent texts to the parent who is registered as Priority 1 on our
system (as per the data sheets parents sign each year) as all texts cost the
school money. If you have no mobile phone these urgent messages will be
sent via email.
Technical
Problems
If
you have any technical problems with registering please contact ParentMail
directly parent_support@parentmail.co.uk
as
the school will not be able to help on technical issues.
Please
be aware that they are busy as they have many new schools to deal with at this
time of year, and may take a few days to respond. (We expect there may be teething
problems with the system and we will print hardcopies for parents who are still
having errors with registering in September.)
