Friday 22 March 2019

+Pay on ParentMail


Here’s an update on the new, easier way for you to make school payments via
+Pay on ParentMail, which is an online payment service which allows you to pay for dinner money, school items and trips quickly and easily on your smartphone, tablet or computer.

School Dinner Money
The office will update the days your child has had a school meal and add any cash transactions that have come in. We will do this only on a Monday & Friday morning.
Your account balance will therefore be up-to-date at lunchtime of every Monday & Friday.
Every Friday pm we will send a reminder to parents if their balance has dropped to £0 or below, if their child usually has a school lunch.

Trips or chargeable school run Clubs
You will be sent a Form which you MUST respond to, giving permission and indicating how you will pay.
You should also receive a notification to say the trip is in the Payments section of ParentMail, so you can pay online immediately.

Free ParentMail App
If you have an Android or Apple smartphone, we would highly recommend you download the App. If you haven’t previously downloaded it, then you can either search for “ParentMail” in your App store or click on the link in the attached leaflet.

Payments
We wish to become a cashless school office, so parents pay electronically using credit or debit cards.  If you are unable to make payments online you can continue to make cash and cheque payments at the office.
ParentMail is a secure site and your information will be protected by their high level security – for more information please see their website. Your bank statement will display either our school name or ParentMail, dependent on your payment method.
PLEASE NOTE: You can no longer pay via the Suffolk Council payment website – please delete this from your shortcuts if it was saved.

Some simple guidance instructions are attached.  If you need any additional information or assistance, please use the ParentMail help site: www.parentmail.co.uk/help/parenthelp/ as the school office cannot help with any technical queries.